Frequently Asked Questions
Everything you need to know about shopping at Cinema 1
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and in unused condition to be eligible for a full refund.
Which payment methods do you accept?
Cinema 1 accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I check the status of my shipment?
Once your order ships, you can track its progress through the 'Order History' section of your account or by clicking the link in your shipping confirmation email.